Service Request Ticket - # 23545

Service Request Information

CONTACT Name Bentley, Larry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 05, 2007 08:12 AM
Department University Computing Solutions Phone 88975
Location Email bentleyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030729[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 5XC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:59:03

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Dec 05, 2007 09:13 AM 
added local log in, and made their student employees
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Myron Hoeckle (Student) Dec 05, 2007 08:41 AM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Dec 05, 2007 08:41 AM 
recon
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Courtney Wehner Dec 05, 2007 08:14 AM 
The machine is in ITC 004.
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Courtney Wehner Dec 05, 2007 08:13 AM 
When it is locked by someone else, a student for 
example, he used to be able to log in as an admin 
so the computer would unlock. He said he can no 
longer do that. He tried turning off the computer 
and that didn't work.
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