Service Request Ticket - # 23546

Service Request Information

CONTACT Name Backus, Nick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 05, 2007 08:15 AM
Department Humanities Division Phone 88851
Location Email backusj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040925[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag 3WM5P71 Description Inspiron 700m, 1.60GHz/400MHz FSB, 12.1in WXGA
Serial No. 3WM5P71 Location ITC Fee Payment (was HU Division Laptop GFA)

CPU Pentium M-1.7 GHz


OS Software MS Office Pro 2003 from P0053186

Wired NIC 00:12:3F:7F:9B:BF


Wireless NIC 00:0B:7D:25:8A:4F

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Feb 08, 2008 12:06 PM 
Task reassigned to Brian Witt.
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Brian Witt Feb 08, 2008 12:06 PM 
Lol, they bought a new battery.....2 months ago.
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Brian Witt Feb 08, 2008 12:02 PM 
New contact is Debbie Braun : 88906
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Christian Mendez Feb 08, 2008 12:01 PM 
He called back for Brian. I transfered the call.
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Brian Witt Feb 08, 2008 11:57 AM 
Left vm asking how to locate the machine.
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Christian Mendez Jan 07, 2008 09:49 AM 
He does not have the machine anymore, it belongs 
to the Humanities div. and he said that somebody 
else checked it out.
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UCS Tech Jan 07, 2008 08:18 AM 
Status changed to: Waiting for Contact
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Audrey Sundkvist Jan 07, 2008 08:17 AM 
20040925[Edit Inv] is a laptop btw.
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Audrey Sundkvist Jan 07, 2008 08:17 AM 
Called and left a message asking for times.
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Courtney Wehner Dec 05, 2007 08:17 AM 
"Warning, battery cznnot be identified, this 
system will be unable to charge battery until it 
is removed." He is using the Power cord, so he 
doesn't know why he is getting this message. He 
can hit F1 and then he can use the laptop 
normally. It is located in WUC 108C. He can be 
reached at #88367. He will be in all day.
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