Service Request Ticket - # 23549

Service Request Information

CONTACT Name VanErt, Dr. Timothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 05, 2007 08:35 AM
Department Phone 88313
Location Email vanertt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050991[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 1QPYB91 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS OfficePro 2003 from P0056135, Dragon Naturally Speaking Medical v8.0 #A709A-F00- 8.0 from P0056567 upgraded to Dragon NatSpking Medical v10 from P0069627

Wired NIC 00:12:3F:CD:60:35

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Courtney Wehner Dec 05, 2007 09:05 AM 
he called back and said it self fixed itself.
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Courtney Wehner Dec 05, 2007 08:36 AM 
Error says, "Printer not available." The printer 
is working for others, he just lost his 
connection with this printer he said. He will be 
in all day except from 10:30-11a.
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