Service Request Ticket - # 23565

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 06, 2007 01:20 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051207[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. SG643G00DC Location PDR

Model C8164A Hostname
Notes duplexing, extra paper tray, name is Ink/Toner Refill

Wired NIC 00:11:0A:EC:C5:CE

TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Joan Guralnick Jan 07, 2008 12:45 PM 
Task reassigned to Joan Guralnick.
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Joan Guralnick Jan 07, 2008 12:45 PM 
I had requested this be flagged and put in my 
queue
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Audrey Sundkvist Jan 07, 2008 08:39 AM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Jan 07, 2008 08:38 AM 
I went over and was able to print fine.
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Brad Dougherty Dec 11, 2007 10:33 AM 
20051207[Edit Inv]   	Printer   	Student Tech   	AP   	101
  	APSC Main Student Lab   	HP Business Inkjet
2800dtn Printer #C8164A#A2L
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Joan Guralnick Dec 06, 2007 01:17 PM 
Please flag this when it is completed and put it 
in my queue
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Mark Lyons Dec 06, 2007 01:23 AM 
Stephen, lab attendent, called to say that the 
color printer had jammed and that none of the 
print jobs were being completed. Students are 
unable to print to another color printer. The 
students only selections are color printer or 
black and white printer.
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