Service Request Ticket - # 23568

Service Request Information

CONTACT Name Kirk, Donna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 06, 2007 09:07 AM
Department Financial Aid Phone 88679
Location Email fossumd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20031277[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description HP LaserJet 2300
Serial No. CNBGH20894 Location Picked by PP to be PDR'd on 12/17/10

Model Q2472A#ABA Hostname
Notes Ink/Toner Refill
TECHS Submitted by Della Kobbe Contact dkobbe06@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Dec 20, 2007 10:26 AM 
Oops, it doesn't need a new fuser.  I got this
task mixed up with another made by the same user.
 She was able to install the printer by herself,
so there are no issues with it.
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Brian Witt Dec 20, 2007 10:23 AM 
Task reassigned to Brian Witt.
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Brian Witt Dec 20, 2007 10:23 AM 
Needs a new fuser
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Christian Mendez Dec 18, 2007 04:29 PM 
She "found" a printer in her office work area and 
needs help setting it up to her machine. 

HPLaserjet 2420. When she tried to set it up from 
the printer wizard, it was not an option.

She is in her office all day tomorrow.
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Courtney Wehner Dec 12, 2007 10:50 AM 
She called back and wanted to know the status of 
this task. Someone will be in all day. If she is 
not there, someone will be at the front desk.
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Brian Witt Dec 07, 2007 09:29 AM 
Looks like there is a meeting in that office today
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Brian Witt Dec 07, 2007 09:08 AM 
I'll stop by - sounds like a bad fuser
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Della Kobbe Dec 06, 2007 09:08 AM 
The Printer is leaving a lot of smear on  the
papers. She has changed the tonner many times.
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