Service Request Ticket - # 23590

Service Request Information

CONTACT Name Kirk, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 07, 2007 07:50 AM
Department Business Services Phone 88210
Location Email kirkt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051159[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. S0612YB9142 Location PDR

CPU Unknown


OS Software

Wired NIC 00:14:4F:0E:8C:9F

TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact ichinoea@wou.edu 88238

Tracking

Entered by Date Memo
Alex Ichinoe
Email

Public
Entered by Date Memo
Alex Ichinoe Dec 10, 2007 08:46 AM 
This issue was fixed on Friday (7th)
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Mark Lyons Dec 07, 2007 08:06 AM 
Task reassigned to Alex "FiveOh" Ichinoe.
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Mark Lyons Dec 07, 2007 07:54 AM 
Two thin clients in the business office are not 
working. This problem started at closing time 
yesterday, and today when they were turned on all 
it will do is go to a blue screen that says Sun 
Microsystems on it. They have tried restarting, 
and shutting down the computers and neither have 
worked.
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