Service Request Ticket - # 23593

Service Request Information

CONTACT Name Hudspeth, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 07, 2007 09:45 AM
Department Phone 88769
Location Email hudspetk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030574[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 1g thin client
Serial No. 0120409-MB041930460 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:6B:9C:42

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Dec 07, 2007 11:31 AM 
Task reassigned to Brian Witt.
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Brian Witt Dec 07, 2007 11:31 AM 
Network cable was plugged into the wrong port.  I
also had to reset the monitor, as the color was
messed up
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Courtney Wehner Dec 07, 2007 09:49 AM 
If you need her she will be in the Dragonfly room 
in TO.
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Courtney Wehner Dec 07, 2007 09:47 AM 
The room will be opened and the computer will be 
on.
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Courtney Wehner Dec 07, 2007 09:46 AM 
She did not play around with it to see if cables 
were unplugged, she didn't want to mess anything 
up she said.
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