Service Request Ticket - # 23595

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 07, 2007 12:01 PM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20060514[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Officejet Pro K550 Color Printer # C8157A#201
Serial No. MY6BF6123Y Location PDR

Model C8157A Hostname
Notes USB local inkjet printer Ink/Toner Refill

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public

Entered by Date Memo
Brian Witt Feb 08, 2008 04:16 PM
She was trying to manually duplex photos on a
local inkjet printer.  Well, when printing a photo
on one side, it makes the paper warp and stiffens
it. When the put it back in the paper tray to
print on the other side, the stiff and warped
paper will not run through the printer correctly.
 I told her this and she will use a different
printer for such tasks. I also cleaned up her
computer, as it was pretty slow.   
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Brian Witt Feb 08, 2008 02:00 PM
Task reassigned to Brian Witt.
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Christian Mendez Feb 08, 2008 12:28 PM
She still has the problem.

She is available anytime she says.
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UCS Tech Dec 21, 2007 08:30 AM
Status changed to: Waiting for Contact
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Audrey Sundkvist Dec 21, 2007 08:29 AM
Called and left a message asking for times
available. Also please update task 23559 when she
is contacted too.
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Courtney Wehner Dec 07, 2007 12:01 PM
****This is an email****
My printer is 20060514[Edit Inv]. It is having major 
problems with grabbing too many sheets of paper 
when it prints. Please make this a high priority. 
I have many projects here at The Cottage during 
the Christmas "break" that I need to accomplish 
and without a printer it is very difficult.
 
Thank you.
 
Jan Carlson
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