Service Request Ticket - # 23613

Service Request Information

CONTACT Name Glang, Dr. Ann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 10, 2007 02:23 PM
Department The Research Institute Phone 5413460594
Location Email anng@oregon.uoregon.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070615[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac, 20in, 2.4GHz Intel Core 2 Duo #Z0E3
Serial No. SW87482YKX88 Location PDR

CPU Intel Core 2 Duo E6600(2.40GHz, 4M, 1066MHz FSB)


OS MAC OS X 10.8 (Mountain Lion) Software iWorks '08 preinstalled, Microsoft Office Pro 2004 from P0064063, Adobe Captivate v5 MAC from P0078636 transfer Captivate to W#20090460 JAN2012(TRI-Eugene MAC laptop); TRANSFERED to W#20120003-Priscilla H. of Filemaker Pro license on Maint(current v12) from P0080905 DEC2012 SR49173(please remove)

Wired NIC 00:1E:C2:00:6D:4B


Wireless NIC 00:1E:52:84:29:44


Bluetooth NIC 00:1E:52:DA:2A:4A

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Dec 18, 2007 02:36 PM 
Final setup and delivery complete.
 Add Attachment
Brad Dougherty Dec 14, 2007 12:32 PM 
Task reassigned to Brad Dougherty.
 Add Attachment
Brad Dougherty Dec 14, 2007 12:32 PM 
The machine has been imaged, bound, and is ready
for deliver.
 Add Attachment
Courtney Carlson Dec 11, 2007 04:16 PM 
****This is an email****

Could you please up date with the arrival date of 
Ann Glang's iMAC

cath

Cathy Thomas
Teaching Research Institute
99 West 10th Avenue, Suite 370
Eugene, Oregon  97401

541-346-0593
thomasc@wou.edu
Add Attachment
Tricia Flaherty Dec 10, 2007 02:30 PM 
Joanie has the invoice and I will put this under
the tech inbox in its box with setup sheet, FYI  I
was not given info on delivery arrangements so you
may need to take to Lisa in TRI(8-8786) They are
in a hurry to get this computer from what I
understand.
 Add Attachment