Installed newer versions of ASP.NET.  Sungard is
finally able to replicate issue.  Problem relates
to Crystal Reports viewer being called in ASP.

Changing ASP version did not resolve the issue. 
Will be contacting manufacturer for further suppport.

A web-centric application called NetPartner was
installed on Winchester on Dec. 19, 2007.  It
upgraded ASP to ASP.NET 2.0.50727.  It coincides
with the error messages Tom and Dona Vasas have
experienced, and the system logs on winchester
show the same thing. Contacted Sungard support,
and switched the clm virtual website to use ASP
version 1.1.4322 and restarted the web services.

Contacted Dona Vasas this morning to see if that
solved the problem, and she indicated that Tom
would be using it tomorrow or it may be early next
week before we find out if that was the solution.

I sent Alex a Skype asking about this task. I
couldn't find the program in t:\installs$ or much
info on Google about it.

Tom called saying that he is having a similar 
problem as he did before with his CLM program 
(Not COM as I wrote when I first created the 
task). When trying to run the program he gets an 
error message on the website saying it cannot 
display the page and the probable cause is the 
CLM  website may be under maintenatin or website 
has a programming error. I am reopening this task.

Times: business hours.

Called him and all has been working today. Agreed
to close the ticket