Service Request Ticket - # 23624

Service Request Information

CONTACT Name Ritter, Dionne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 11, 2007 11:47 AM
Department Advancement & Foundation Phone 88281
Location Email parksd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030629[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag CSC0Y41 Description Dimension 4600, P4-2.80GHz
Serial No. CSC0Y41 Location Cannot locate 7/2010 email from Cara

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320 Auction!

Wired NIC 00:0C:F1:EA:5A:61

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Dec 21, 2007 09:37 AM 
I ran updates for Adobe, QuickTime, Firefox,
Microsoft, and Java on the two computers in CO 107.
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Audrey Sundkvist Dec 21, 2007 08:41 AM 
Task reassigned to Audrey Sundkvist.
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Courtney Carlson Dec 11, 2007 11:50 AM 
Student worker Dell desktop machine in CO 107 
needs updates that only people with admin rights 
can do.

She is not sure what is on it currently, but she 
knows for sure that Flash needs to be added. 

Times:
All business hours (expect at lunch)
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