Service Request Ticket - # 23647

Service Request Information

CONTACT Name Kirk, Donna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 12, 2007 10:50 AM
Department Financial Aid Phone 88679
Location Email fossumd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040888[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description HP LaserJet 2420 Printer # Q5956A
Serial No. cndjb08788 Location PDR - Picked up by PP on 12/8/10

Model Q5956A Hostname
Notes Up to 1200 x 1200 dpi Up to 28 ppm (A4)/30 ppm (letter) Input trays - 100-sheet multipurpose tray 1, 250-sheet tray 2; Output trays - 100-sheet rear output bin, 250-sheet top output bin Fuser (Fixing) Ass'y, 110V. LJ 2300 #RM1-0354-AEX from P0064208, Fuser for HP LJ2420 #RM1-1535-EXCH from P0065606 4-2008,Roller Kit Feed 2400 PNO for LJ 2420 from P0076390 8-2010 Ink/Toner Refill
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jan 09, 2008 02:43 PM 
installed the fuser and informed them they would
need a new toner cart. to get rid of the lines
being printed.
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Myron Hoeckle (Student) Jan 09, 2008 02:00 PM 
called no one home, gonna stop by see if I can be
let in.
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Brian Witt Jan 03, 2008 03:25 PM 
Task reassigned to Myron Hoeckle.
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Brian Witt Jan 03, 2008 03:24 PM 
Myron wants to take care of this one with Brad.
Fuser is back in Tech inbox # 7
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Brian Witt Jan 03, 2008 12:27 PM 
It's on my desk
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Joanie Kinnaman Jan 03, 2008 09:51 AM 
received, put in tech inbox # 7
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Joanie Kinnaman Dec 20, 2007 03:14 PM 
ordered 12/20/07 P0064208
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Brian Witt Dec 20, 2007 10:39 AM 
Purchase Order #3059
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Brian Witt Dec 20, 2007 10:22 AM 
Task reassigned to Brian Witt.
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Brian Witt Dec 20, 2007 10:22 AM 
Needs a new fuser
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Courtney Wehner Dec 12, 2007 10:51 AM 
This printer is located in AD 307. The printer is 
working, but it is printing too light.
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