Service Request Ticket - # 23648

Service Request Information

CONTACT Name Lincicum, Shirley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 12, 2007 11:37 AM
Department Library & Media Services Phone 88890
Location Email lincics@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050149[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. GYMWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:91:E3:BC

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Dec 17, 2007 11:01 AM 
Task reassigned to Brian Witt.
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Brian Witt Dec 17, 2007 11:01 AM 
I'm on Ref 35 now and it is not having any
problems.  I restarted the machine and was able to
log on without any problems.
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Courtney Wehner Dec 12, 2007 11:37 AM 
It is frozen and they cannot do anything to fix 
it. It is Ref 35 in library.
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