Service Request Ticket - # 23655

Service Request Information

CONTACT Name Ayer, Lyn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 12, 2007 02:07 PM
Department Phone 88328
Location Email ayerl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070447[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. FTC61F1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows dongraded to XP Pro sp2, Office from TRI site license

Wired NIC 00:1A:A0:6F:A0:8C

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Dec 12, 2007 03:07 PM 
Task reassigned to Joan Guralnick.
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Myron Hoeckle (Student) Dec 12, 2007 03:06 PM 
flagged to Joan for analysis.
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Myron Hoeckle (Student) Dec 12, 2007 03:06 PM 
this should be closed under self resolved in that
case.
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Cinthya Mendez-Garcia Dec 12, 2007 02:18 PM 
Called back saying she rebooted the computer and 
it resolved itself.
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Cinthya Mendez-Garcia Dec 12, 2007 02:11 PM 
Says that the error message she gets is there is 
a conflict with the IP address.
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