Service Request Ticket - # 23659

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 12, 2007 04:44 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050189[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Intel Pentium M Processor 730
Serial No. D50BY71 Location PDR

CPU Pentium M 730 1.6GHz


OS Unknown Software

Wired NIC 00:12:3F:D7:80:1C


Wireless NIC 00:13:CE:1B:14:40

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Dec 19, 2007 03:56 PM 
Delivered
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Brian Witt Dec 19, 2007 02:05 PM 
Task reassigned to Brian Witt.
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Brad Dougherty Dec 18, 2007 08:59 AM 
It's sitting in tech outbox #5. Ready to deliver.
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Brad Dougherty Dec 14, 2007 09:53 AM 
We have the laptop in the tech area. Ordering the
part.
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Alex Ichinoe Dec 12, 2007 05:11 PM 
Task reassigned to Brad Dougherty.
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Cinthya Mendez-Garcia Dec 12, 2007 04:47 PM 
Ryan Winship a student worker, called saying 
there are 2 keys from their check-out laptop, 
that fell off.
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