Service Request Ticket - # 23675

Service Request Information

CONTACT Name Whitmore, Tamie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 14, 2007 04:05 PM
Department Phone 88587
Location Email whitmort@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030663[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 2760Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Macromedia Studio MX 2004 from P0052515

Wired NIC 00:0C:F1:EA:55:F1

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Dec 17, 2007 09:19 AM 
Task reassigned to Brian Witt.
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Brian Witt Dec 17, 2007 09:19 AM 
I replaced the ethernet cable.  They are online.
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Christian Mendez Dec 14, 2007 04:06 PM 
Usually they will crawl under the computer and 
jiggle the Network cable and it works. But, its 
been down for a couple hours, and they seem to 
think its the ethernet cable.

Call: 88428 and ask for Alex. (front desk worker)
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