Service Request Ticket - # 23680

Service Request Information

CONTACT Name Buncal, Ermie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 17, 2007 10:59 AM
Department Business/Economics Division Phone 88799
Location Email buncale@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20051015[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. dwjyh91 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0056345

Wired NIC 00:13:72:B3:68:BA


TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact chmende@wou.edu 88925

Tracking

Entered by Date Memo
Christian Mendez
Email

Public

Entered by Date Memo
Christian Mendez Feb 08, 2008 04:14 PM
Task reassigned to Christian Mendez.
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Christian Mendez Feb 08, 2008 04:14 PM
He called back and said its not an issue any 
longer. 

asked me to close the ticket.
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Brian Witt Feb 08, 2008 12:19 PM
Left vm asking if this was still an issue
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UCS Tech Jan 07, 2008 10:13 AM
Status changed to: Waiting for Contact
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Audrey Sundkvist Jan 07, 2008 10:13 AM
Left a message asking for times.
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Courtney Carlson Dec 17, 2007 11:44 AM
When inputting/updating student curriculm info 
into Banner database he cannot save the forms... 
when he tries he gets error "Fatal: curriculim 
form invalid." (I had trouble understanding him.

Tried restarting machine. Thinks problem could be 
as a result of something he clicked on as he 
tried different settings when attempting to 
resolve problem. He did not remember details on 
that. He also tried to restart new records with 
new V#'s for data entries and still cannot save.

Had this issue last Friday but thought it was 
because the Thursday replacement of a port in his 
building.

TImes: m-F 8-5 
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