Service Request Ticket

Service Request Information

CONTACT	Name	Spring, Lowell	Date	Dec 17, 2007 04:10 PM
	Department	Emeritus and Retired Faculty and Staff	Phone	88337
	Location		Email	springl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20030236 (opens in a new window)	Bldg/Room	ITC 007
	Service Tag		Description	UltraSharp 18in LCD Monitor
	Serial No.	MX-07R477-48323-38R-01BK	Location

TECHS	Submitted by	Christian Mendez	Contact	chmende@wou.edu	88925
	Primary Technician		Contact	asundkv@wou.edu	88925

Entered by	Date	Memo
Audrey Sundkvist			Email Public
Entered by	Date	Memo
Audrey Sundkvist	Dec 20, 2007 03:39 PM	Task reassigned to Audrey Sundkvist.	Add Attachment
Audrey Sundkvist	Dec 20, 2007 03:39 PM	I added the machine to mash. The CAT5 port works fine in NS 002.	Add Attachment
Joan Guralnick	Dec 17, 2007 05:00 PM	I think they put him in the office without turning on the network jack. I told him he had to have the department request service.	Add Attachment
Christian Mendez	Dec 17, 2007 04:12 PM	The machine will not let him log into the network. He says that it has not been set up to the network yet. The machine is in NS 002. He said to come in if he is not there, and here is his contact #: 503.949.2017	Add Attachment