Service Request Ticket - # 23713

Service Request Information

CONTACT Name DeNoyer, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 19, 2007 01:11 PM
Department College of Liberal Arts and Sciences Phone 88690
Location Email denoyes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20031290[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 P4 2.8GHz
Serial No. F3JQ051 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office from P0047835

Wired NIC 00:0C:F1:EA:10:41


TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public

Entered by Date Memo
Audrey Sundkvist Jan 11, 2008 09:16 AM
She tried again today and was able to copy the
files to her H drive fine.
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Audrey Sundkvist Jan 11, 2008 08:17 AM
****This is an email****
Yes - thanks Audrey that helps jar my memory - I
was attempting to save it to my H drive and kept
getting that "disk full" message.  I appreciate
your help.  Talk to you Friday.
 
Sue
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Audrey Sundkvist Jan 09, 2008 03:40 PM
****This is an email****

Hi Sue,

I met with you about a network issue and you
mentioned a different issue that you'd contacted
us about regarding PDF files you have on a CD. I
found the task, it is number 23713, and it says
you were having a "disk is full" error. Does that
ring any bells for you? I will call you when I
work again on Friday to figure out a solution for you.

Thank you,
Audrey Sundkvist
WOU UCS Tech
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Audrey Sundkvist Jan 09, 2008 03:36 PM
I was working with Sue about a different issue and
she mentioned this. It has to do with the way that
you can save a Form PDF with Adobe Pro but not
with Reader (you can only print a filled out form,
not save). I told Sue I'd email her when I found
this task and then we'd go from there, because she
could not exactly remember her original task.
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Audrey Sundkvist Jan 09, 2008 03:35 PM
Task reassigned to Audrey Sundkvist.
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UCS Tech Jan 07, 2008 10:23 AM
Status changed to: Waiting for Contact
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Audrey Sundkvist Jan 07, 2008 10:23 AM
Called and left a message asking for times/info.
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Brian Witt Dec 20, 2007 11:26 AM
I have called multiple times, since she is leaving
today, but no one is in the office.  
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Brian Witt Dec 20, 2007 09:44 AM
Left VM for times
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Cinthya Mendez-Garcia Dec 19, 2007 03:51 PM
Called saying that she will be in tomorrow, says 
if someone could give her a call before coming 
over. Says she will be on vacation so she will 
only be here tomorrow. 
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Brian Witt Dec 19, 2007 01:59 PM
Task reassigned to Brian Witt.
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Brian Witt Dec 19, 2007 01:58 PM
Task reassigned to Travis Knabe.
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Brian Witt Dec 19, 2007 01:58 PM
Travis!
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Cinthya Mendez-Garcia Dec 19, 2007 01:13 PM
Trying to save to the network drive, she says it 
gives her an error message. Saying that the "disk 
being used for files is full."
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