Service Request Ticket - # 23719

Service Request Information

CONTACT Name Kinnaman, Joanie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 20, 2007 08:34 AM
Department University Computing Solutions Phone 88154
Location Email kinnamaj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040686[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. c1t8z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:12:8C

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Dec 21, 2007 09:26 AM 
I swapped out the battery. Message is gone.
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Brian Witt Dec 20, 2007 09:57 AM 
Joanie says I can take care of this tomorrow,
since she will be on vacation.
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Brian Witt Dec 20, 2007 09:45 AM 
Task reassigned to Brian Witt.
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Christian Mendez Dec 20, 2007 08:35 AM 
When Joanie turns on her machine, she gets a 
black screen that has the "Alert, system battery 
is low" error message. 

This is the 2nd day she has seen this message.

Joanie is in all day...
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