Service Request Ticket - # 23720

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 20, 2007 08:38 AM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031253[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PowerMac Dual G5-1.8GHz
Serial No. G84243V3QPR Location PDR

CPU G5-Dual 1.8GHz


OS Software Office 2004 Pro from P0047748, Adobe Creative Suite Premium(see newer version below) and Dreamweaver MX 2004 from P0047748(see newer version below), Adobe Creative Suite Prem CS2 V2 Mac License from P0056554, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488, Macromedia Studio 8 with Flash Pro from P0058823

Wired NIC 00:0D:93:AF:EC:3E

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Dec 20, 2007 10:21 AM 
Restarted and held down the mouse button...works
every time!
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Brian Witt Dec 20, 2007 09:46 AM 
Task reassigned to Brian Witt.
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Christian Mendez Dec 20, 2007 08:40 AM 
Mac wont spit out cd. She's in
Admin 302

said it was a cdr with pictures on it. she is 
leaving her office right now, but said that she 
will leave the door open and a tech could walk in 
there to fix it.
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