Service Request Ticket - # 23721

Service Request Information

CONTACT Name Bullis, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 20, 2007 08:45 AM
Department Library & Media Services Phone 88884
Location Email bullisl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070152[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. G3GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550, Adobe Acrobat Pro v9 from P0076561

Wired NIC 00:1A:A0:52:F8:6C

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Dec 20, 2007 02:42 PM 
She didn't have admin right to the computer.  I
gave her admin rights which resolved the issue.
Add Attachment
Brian Witt Dec 20, 2007 09:45 AM 
Task reassigned to Brian Witt.
 Add Attachment
Christian Mendez Dec 20, 2007 08:47 AM 
The library has received new machines and one of 
them wont load Millenium program. Its in
117 in the Library.

someone will be available all day.
 Add Attachment