Service Request Ticket - # 23722

Service Request Information

CONTACT Name Bullis, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 20, 2007 09:01 AM
Department Library & Media Services Phone 88884
Location Email bullisl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20070148[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 95GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550, Acrobat 6 Standard from P0042186

Wired NIC 00:1A:A0:53:16:75


TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact chmende@wou.edu 88925

Tracking

Entered by Date Memo
Christian Mendez
Email

Public

Entered by Date Memo
Christian Mendez Dec 20, 2007 09:10 AM
Task reassigned to Christian Mendez.
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Christian Mendez Dec 20, 2007 09:10 AM
She called back, problem has been fixed.
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Christian Mendez Dec 20, 2007 09:01 AM
Lori called and said that Arial Computer in 117 
is not printing and it is crucial that it prints. 
She asked me to put a high priority on this 
ticket.

Machine is in 
Room 117
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