Service Request Ticket - # 23750

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 26, 2007 12:34 PM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030626[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:4E:E6

TECHS Submitted by Aaron Poole Contact apoole@wou.edu 88925
Primary Technician Contact ichinoea@wou.edu 88238

Tracking

Entered by Date Memo
Alex Ichinoe
Email

Public
Entered by Date Memo
Alex Ichinoe Dec 26, 2007 03:11 PM 
Task reassigned to Alex Ichinoe.
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Alex Ichinoe Dec 26, 2007 03:11 PM 
Rebooted server and called her back. I made sure
that she could log in. Closing the ticket.
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Aaron Poole Dec 26, 2007 12:35 PM 
She is trying to log into TS3 on her computer and 
it is stuck trying to apply her personal 
settings. 

She will be available all day.
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