Service Request Ticket - # 23757

Service Request Information

CONTACT Name Bentley, Larry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 27, 2007 01:50 PM
Department University Computing Solutions Phone 88975
Location Email bentleyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030727[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 8VC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E6:0F:4C

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jan 22, 2008 10:34 AM 
Task reassigned to Brad Dougherty.
 Add Attachment
Brad Dougherty Jan 22, 2008 10:34 AM 
Created a local account for him.
 Add Attachment
Courtney Wehner Jan 22, 2008 09:13 AM 
I skyped the techs.
 Add Attachment
Courtney Wehner Jan 22, 2008 09:12 AM 
He called back and wanted to know why no one has 
contacted him about this...it has been almost a 
month! He would like a quick call...he was nice 
about it though.
 Add Attachment
Courtney Carlson Dec 27, 2007 02:15 PM 
NOt in tomorrow. Not on Monday.
SPecial purpose is to control video router. 
Located in IT005. 

Asked him what kind of login he wanted, more 
details... he said he would come up with 
something and talk further with the tech.
 Add Attachment