Service Request Ticket - # 23764

Service Request Information

CONTACT Name Richards, Kristi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 31, 2007 08:25 AM
Department Business Services Phone 88284
Location Email richardk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20031162[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag Description 1901FP, 19 inch flat panel display
Serial No. MXODY5264663479523OU Location Kristi Richards - Head Cashier/Supervisor
TECHS Submitted by Chris Curtis Contact ccurtis06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Feb 05, 2008 04:30 PM 
Good to go.
 Add Attachment
Adam Wehner Feb 04, 2008 09:07 AM 
Ordered new monitor for her today.  It should be
in tomorrow or Wed.
 Add Attachment
Myron Hoeckle (Student) Jan 18, 2008 04:00 PM 
Task reassigned to Adam Wehner.
 Add Attachment
Myron Hoeckle (Student) Jan 18, 2008 04:00 PM 
she will need a new monitor, per brads instruction
placing under Adam
 Add Attachment
Myron Hoeckle (Student) Jan 18, 2008 10:51 AM 
I will talk with Brad when he gets in.
 Add Attachment
Myron Hoeckle (Student) Jan 18, 2008 10:28 AM 
She will require a new monitor.
 Add Attachment
Myron Hoeckle (Student) Jan 18, 2008 10:25 AM 
in place, looks like it is the monitor, I am
confirming on my end.
 Add Attachment
Myron Hoeckle (Student) Jan 18, 2008 10:10 AM 
thin client.
 Add Attachment
Myron Hoeckle (Student) Jan 18, 2008 09:49 AM 
Task reassigned to Myron Hoeckle.
 Add Attachment
Courtney Wehner Jan 18, 2008 08:44 AM 
I skyped the techs.
 Add Attachment
Courtney Wehner Jan 18, 2008 08:35 AM 
Anytime today or Wednesday through Friday of next 
week.
 Add Attachment
UCS Tech Jan 09, 2008 09:28 AM 
Status changed to: Waiting for Contact
 Add Attachment
Adam Shinn Jan 09, 2008 09:28 AM 
Called and left a VM asking for best time to 
come by.
 Add Attachment
Chris Curtis Dec 31, 2007 08:27 AM 
She called saying that her monitor was giving her 
squiggly lines and when running excel the program 
was displaying different colored displays that 
what is normal. She will be in her office today 
until 5pm.
 Add Attachment