Service Request Ticket - # 23766

Service Request Information

CONTACT Name Whitley, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 02, 2008 09:10 AM
Department Phone 88950
Location Email whitleyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030510[Edit Inv] (opens in a new window) Bldg/Room VAL 215
Service Tag 43RGQ41 Description Dimension 4600, P4-2.80GHz
Serial No. 43RGQ41 Location Julie Whitley

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro 2003 from P0047054

Wired NIC 00:0C:F1:E4:89:7D

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact kernanb@wou.edu 88000

Tracking

Entered by Date Memo
Bill Kernan
Email

Public
Entered by Date Memo
Courtney Wehner Jan 02, 2008 11:26 AM 
Bill took care of it!
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Courtney Wehner Jan 02, 2008 10:49 AM 
Micheal Ellis called back in and said he thinks 
Bill is the only one who can reboot Orical. 
Micheal left a voicemail on Bill's audix too.
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Courtney Wehner Jan 02, 2008 10:41 AM 
Task reassigned to Bill Kernan.
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Courtney Wehner Jan 02, 2008 09:12 AM 
I skyped the techs.
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Courtney Wehner Jan 02, 2008 09:12 AM 
She has been gone for a couple weeks and when she 
tried to log into Orical it would not take her 
password. She called Orical and they told her we 
needed to reboot so she could log in. She is 
waiting to do orders and needs to be able to log 
in ASAP. Thanks
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