Service Request Ticket - # 23769

Service Request Information

CONTACT Name Bullis, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 02, 2008 10:07 AM
Department Library & Media Services Phone 88884
Location Email bullisl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070139[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 9BGBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550, Adobe Acrobat Pro 9 from P0070742

Wired NIC 00:1A:A0:53:17:D7

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Courtney Wehner Jan 02, 2008 10:26 AM 
One of the student workers called in and said the 
computer is working fine now.
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Courtney Wehner Jan 02, 2008 10:08 AM 
You can just go over to the reference desk, 
someone will be there.
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Courtney Wehner Jan 02, 2008 10:08 AM 
She tried to restart the computer and that didn't 
work. This just started today.
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