Service Request Ticket - # 23806

Service Request Information

CONTACT Name Ferguson, Arne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 04, 2008 11:48 AM
Department Athletics Phone 88516
Location Email fergusa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20070417[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 79Q7SD1 Description Inspiron 1720 2.0GHz, 800Mhz, FSB 2MB Cache
Serial No. 79Q7SD1 Location PDR

CPU Intel Core 2 Duo T7200(4MB,2GHZ667MHz)


OS Unknown Software Win XP Pro installed, Microsoft Office Pro Plus 2007 from P0063190 installed as Office Pro 2003

Wired NIC 00:1C:23:9C:05:0E


Wireless NIC 02:00:54:55:4E:01

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Audrey Sundkvist Jan 14, 2008 01:14 PM 
Arne told me this is taken care of.
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Courtney Wehner Jan 04, 2008 11:48 AM 
He tried to do it himself and it didn't work out 
for him. He would like it if you could do this 
remotely. He would like an email once this is 
done.
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