Service Request Ticket - # 23807

Service Request Information

CONTACT Name Ferguson, Arne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 04, 2008 11:49 AM
Department Athletics Phone 88516
Location Email fergusa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20070417[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 79Q7SD1 Description Inspiron 1720 2.0GHz, 800Mhz, FSB 2MB Cache
Serial No. 79Q7SD1 Location PDR

CPU Intel Core 2 Duo T7200(4MB,2GHZ667MHz)


OS Unknown Software Win XP Pro installed, Microsoft Office Pro Plus 2007 from P0063190 installed as Office Pro 2003

Wired NIC 00:1C:23:9C:05:0E


Wireless NIC 02:00:54:55:4E:01

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Jan 14, 2008 01:16 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Jan 14, 2008 01:16 PM 
I looked at the laptop and the wireless nic is
functional.
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Skyler Gregory Jan 08, 2008 04:48 PM 
He is an idiot because we don't help people with
their stuff at home.
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Courtney Wehner Jan 04, 2008 11:53 AM 
He said he is probably an idiot and cannot find 
it :)
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Courtney Wehner Jan 04, 2008 11:50 AM 
but he cannot find the switch he said.
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