Service Request Ticket - # 23808

Service Request Information

CONTACT Name Ferguson, Arne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 04, 2008 11:54 AM
Department Athletics Phone 88516
Location Email fergusa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20070417[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 79Q7SD1 Description Inspiron 1720 2.0GHz, 800Mhz, FSB 2MB Cache
Serial No. 79Q7SD1 Location PDR

CPU Intel Core 2 Duo T7200(4MB,2GHZ667MHz)


OS Unknown Software Win XP Pro installed, Microsoft Office Pro Plus 2007 from P0063190 installed as Office Pro 2003

Wired NIC 00:1C:23:9C:05:0E


Wireless NIC 02:00:54:55:4E:01


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public

Entered by Date Memo
Myron Hoeckle (Student) Feb 07, 2008 01:53 PM
This has been set up to his liking.
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Myron Hoeckle (Student) Feb 07, 2008 11:09 AM
Task reassigned to Myron Hoeckle.
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Courtney Carlson Feb 07, 2008 10:26 AM
He called back. On two open tasks Brian and Myron 
had tried to be in touch with him, but niether of 
them were available to take his call.

Arne said "tell them to come over, I'll leave the 
office open. They can come in whenever they want."
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UCS Tech Feb 04, 2008 12:47 PM
Status changed to: Waiting for Contact
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Brian Witt Feb 01, 2008 12:56 PM
Left VM asking if this was still an issue for him
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Audrey Sundkvist Jan 14, 2008 02:41 PM
Needs video card from 22842 (under Brad currently)
before this can be setup.
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Courtney Wehner Jan 04, 2008 11:55 AM
He uses a monitor and a TV to view these films, 
but he needs to know how to set up two monitors 
and be able to use them both at the same time 
with the same mouse. 
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