Service Request Ticket - # 23811

Service Request Information

CONTACT Name Hansen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 04, 2008 03:07 PM
Department Service Learning & Career Development Phone 88652
Location Email hansenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030792[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. FP80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Adobe Creative Suite Premium Win from P0050226, Dreamweaver MX 2004 from P0047671, Acrobat Pro 6.0 from P0048731

Wired NIC 00:0C:F1:EA:00:11

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jan 07, 2008 12:58 PM 
She emailed me back. She can log in fine.
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Brian Witt Jan 07, 2008 08:29 AM 
Sent user an email stating that the issue should
be resolved. Awaiting her feedback.
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Brian Witt Jan 04, 2008 04:21 PM 
Task reassigned to Brian Witt.
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Christian Mendez Jan 04, 2008 03:08 PM 
Jennifer Hansen cannot log into the remote 
desktop server.

She needs to log in to get a couple files and she 
said it was crucial she get this done today. 

She is available until 5pm.
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