Service Request Ticket - # 23812

Service Request Information

CONTACT Name Lehto, Nan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 04, 2008 03:21 PM
Department Student Engagement Phone 88088
Location Email lehton@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070432[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 4XRYYD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003,MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:68:C3:34

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact ucsnetwork@wou.edu 88154

Tracking

Entered by Date Memo
Network Support
Email

Public
Entered by Date Memo
Travis Knabe Jan 09, 2008 08:08 AM 
Done
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Christian Mendez Jan 09, 2008 08:04 AM 
She called back today asking for someone to take 
care of this.

I skyped the techs
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Christian Mendez Jan 07, 2008 09:14 AM 
Nancy called back and asked that this be taken 
care of asap.
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Christian Mendez Jan 04, 2008 03:24 PM 
Tabitha Martel
V00177356
tmartel@wou.edu

She is training today and starts work first thing 
Monday Morning. She needs access to the I Drive 
folder WUC


Nancy also wants to remove 
Stacy Nacu from the I Drive
V00184949

Nancy is available today until 5pm.
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