Service Request Ticket - # 23816

Service Request Information

CONTACT Name McKiel, Carol   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 04, 2008 04:36 PM
Department Phone 88866
Location Email mckielc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060261[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 73L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:59:BE

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jan 14, 2008 09:48 AM 
Added her to the staff group for her dept. Fixed.
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Brad Dougherty Jan 14, 2008 09:09 AM 
She's getting a permissions issue in the printer
script. I'm looking into it. 

Waiting for a call back.
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Courtney Carlson Jan 10, 2008 11:09 AM 
Called for status. Let her know that there was a 
memo saying that:

"Please email or
call to let her know when it gets hooked up."
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Skyler Gregory Jan 08, 2008 03:59 PM 
Task reassigned to Brad Dougherty.
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Skyler Gregory Jan 08, 2008 03:59 PM 
The printer is requiring a username and password
to add the printer. Brad said that he will look at
it. I called her and let her know. Please email or
call to let her know when it gets hooked up.
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Skyler Gregory Jan 08, 2008 03:37 PM 
Task reassigned to Skyler Gregory.
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Christian Mendez Jan 04, 2008 04:39 PM 
Carol is new staff and just got set up in APSC 
401, but she needs to be able to print to
AA-aalac on radar, printer is located in room 
APSC 401.

She will be available next week at: 88866
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