Service Request Ticket

Service Request Information

CONTACT	Name	McCannell, Rebecca	Date	Jan 07, 2008 09:30 AM
	Department	Creative Arts/Art	Phone	88442
	Location		Email	mccannr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20031191 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Power MAC G5 1.6GHz
	Serial No.	G84224M5SNV9	Location	PDR 2023 Giveaway
	CPU	G5 1.6GHz
	OS	Unknown	Software	Adobe Creative Suite Premium Mac from P0050226
	Wired NIC	00:0A:95:C1:36:A2

TECHS	Submitted by	Christian Mendez	Contact	chmende@wou.edu	88925
	Primary Technician		Contact	asundkv@wou.edu	88925

Entered by	Date	Memo
Audrey Sundkvist			Email Public
Entered by	Date	Memo
Audrey Sundkvist	Jan 11, 2008 10:55 AM	Jodie in CH 310 and Becca in 312 can both print to Ansel now.	Add Attachment
Audrey Sundkvist	Jan 11, 2008 10:21 AM	Cathy McLean said that this is an issue for many people in CH and she was very irritated because it is the first week of term and people have not been able to print.	Add Attachment
Audrey Sundkvist	Jan 11, 2008 10:20 AM	Task reassigned to Audrey Sundkvist.	Add Attachment
Christian Mendez	Jan 09, 2008 10:42 AM	She called back and said that they still cannot print to this printer. Printer is in office CH 105 which will be unlocked and it is OK to walk in and fix it.	Add Attachment
Skyler Gregory	Jan 08, 2008 03:32 PM	I didn't leave a vm btw.	Add Attachment
Skyler Gregory	Jan 08, 2008 03:32 PM	Brad says this is finished. He wants confirmation though. Called, no answer.	Add Attachment
Christian Mendez	Jan 07, 2008 09:31 AM	Other people are having the same issue that they cannot print to that specific printer. She mentions that the printer is old and they found it and hooked it up last year. She is not sure if its a printer that we take care of or not, but its known as PRINTER #2 and located in Campbell Hall 105. She will be in and out of her office today.	Add Attachment