Service Request Ticket - # 23833

Service Request Information

CONTACT Name Villegas-Gutierrez, Martha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2008 10:38 AM
Department The Research Institute Phone 88335
Location Email gutierm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050773[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 1QW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700
TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Feb 20, 2008 09:20 AM 
Task reassigned to Brian Witt.
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Brian Witt Feb 20, 2008 09:20 AM 
Closing task. No response from user.
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Brian Witt Feb 11, 2008 12:08 PM 
Sent user an email
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Brian Witt Feb 08, 2008 12:31 PM 
Left vm asking if this was still an issue
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UCS Tech Jan 08, 2008 10:53 AM 
Status changed to: Waiting for Contact
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Brad Dougherty Jan 08, 2008 10:48 AM 
Task reassigned to Adam Shinn.
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UCS Tech Jan 08, 2008 10:14 AM 
Status changed to: Waiting for Contact
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Adam Shinn Jan 08, 2008 10:13 AM 
left VM asking for best time to come by.
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Christian Mendez Jan 07, 2008 10:39 AM 
She was printing an email, and her machine and 
printer shut down.

She cannot turn them on at this time, and nothing 
has power.

She needs someone to take a look at this today 
because she has a report she needs to work on.

She is available at 88335
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