Service Request Ticket - # 23843

Service Request Information

CONTACT Name Smith, Julia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2008 12:18 PM
Department Deaf Studies and Professional Studies Phone 88744
Location Email smithj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20060477[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude D520 Dual Core, 4M L2 Cache,667Mhz
Serial No. H22ZCC1 Location PDR

CPU Intel Core 2 Duo T7200(4MB,2GHZ667MHz)


OS Unknown Software MS Office Pro 2007 from P0060107 to be installed as Office Pro 2003, installed Office Pro Plus 2007 on 3/2/10

Wired NIC 00:15:C5:C6:2C:C9


Wireless NIC 00:19:D2:00:F6:8E

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact chmende@wou.edu 88925

Tracking

Entered by Date Memo
Christian Mendez
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Entered by Date Memo
Christian Mendez Jan 07, 2008 12:58 PM 
Task reassigned to Christian Mendez.
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Christian Mendez Jan 07, 2008 12:57 PM 
She got a student to help her turn her laptop on.
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Christian Mendez Jan 07, 2008 12:19 PM 
A laptop that is being useed in ED 240 is not 
powering up. She tried to hold down the power 
button for a while, but nothing happens.

She has a class at 1pm and needs to use it.
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