Service Request Ticket - # 23862

Service Request Information

CONTACT Name Braza, Jerry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2008 04:24 PM
Department Health & Exercise Science Phone 88253
Location Email brazaj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20070339[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description MacBook Pro 2.2/2GB/120/Super #Z0EB
Serial No. SW87363N9X91 Location returned by Foad Mozaffari for W#20080172 Dec2010

CPU Intel Core 2 Duo T7400(2.16GHz, 667MHz,4M)


OS Software Microsoft Office Pro 2007 Plus from P0062550 installed as Office Pro 2003, Windows XP Pro SP2 from P0062362, Microsoft Office Pro 2004 for MAC from P0063719

Wired NIC 00:1B:63:9F:8E:D0


Wireless NIC 00:1C:B3:BD:F6:6D


Bluetooth NIC 00:1B:63:51:80:89

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Jan 09, 2008 03:32 PM 
I left msg for Jerry...I did not know it was pre-
installed by Joe as the purchase req was 
submitted by KArla Hale and did not indicate 
that.  Not a problem I will just mark the install 
portion of this complete seeing as Joe already 
took care of it
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Chris Curtis Jan 09, 2008 03:24 PM 
Jerry had called in mentioning that Joe Crowe had 
installed Office on his computer. He called and 
said that our techs had contacted him. He 
mentioned his concern for legal usage but from 
his description his copy was a full version (i.e. 
no trial counter). I told him I would pass this 
on to you to see if there was any legal violation 
which was his only concern.
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Chris Curtis Jan 09, 2008 03:10 PM 
Task reassigned to Tricia Flaherty.
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UCS Tech Jan 08, 2008 10:10 AM 
Status changed to: Waiting for Contact
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Tricia Flaherty Jan 07, 2008 04:25 PM 
He had put in a request to get Office on the 
Apple side of the OS(it was originally purchased 
with Windows and Office) Joanie will mail invoice
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