Service Request Ticket - # 23894

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2008 08:43 AM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040372[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 1700n Laser Printer with 4 year warranty
Serial No. 7SK3841 Location PDR

Model 1700N Hostname
Notes 4 year warranty replacement fuser on P0078184 Dec2010, SR40220 Ink/Toner Refill Dell K3756

Wired NIC 00:04:00:3B:7C:7D

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Jan 09, 2008 09:35 AM 
got there and there was no problem and I printed 
a test page just fine.
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Adam Shinn Jan 09, 2008 09:29 AM 
Task reassigned to Adam Shinn.
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Christian Mendez Jan 09, 2008 08:45 AM 
The printer (wou # 20040372) reads: Load paper : 
even though it has paper in it.

Leonard says he has filled the paper, but the 
printer still asks for paper.

Leonard would like this to be looked at quickly 
because students need to print from the Admin 
office.

He is available all day at his office.
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