Service Request Ticket - # 23898

Service Request Information

CONTACT Name Callero, Peter   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2008 10:28 AM
Department Social Science Phone 88352
Location Email callerp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030671[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. C760Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:B3:96


TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact ichinoea@wou.edu 88238

Tracking

Entered by Date Memo
Alex Ichinoe
Email

Public

Entered by Date Memo
Alex Ichinoe Jan 11, 2008 02:04 PM
****This is an email****
Peter,

This is just a follow up email to let you know
that I have installed Microcase and set up a
SOC328 folder on the K:\ drive. I have added all
of the students currently registered for your
SOC328 class in Banner.

The SOC328 folder has full access for you but
read-only for your students. There is also a
hand-in folder that allows students to drop in
files but not look at the contents of the folder.

I have also added a shortcut to the Start menu on
all of the terminal servers for Microcase that
will only work for authorized students.

If there additional students that need access let
me know their V#'s and I will add them.

Alex Ichinoe 
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Audrey Sundkvist Jan 11, 2008 09:16 AM
Task reassigned to Alex Ichinoe.
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Courtney Wehner Jan 11, 2008 09:12 AM
He will be in his office until right before his 
11a class.
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Courtney Wehner Jan 11, 2008 09:11 AM
He called back and was hoping to have this 
software before his 11a class today. 
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Audrey Sundkvist Jan 09, 2008 01:07 PM
I left Peter a message letting him know that the
V: drive is no longer used due to abuse and
security issues, and that we are looking for a
solution. I said we'd let him know as soon as we
have the software setup for him to use again.
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Audrey Sundkvist Jan 09, 2008 01:04 PM
****This is an email****
Hi Tricia,

Could you look up the licensing info for Microcase
Statistics Software? Peter Callero (a social
sciences prof.) says it as on the V drive in 2005
and that licensing had been sorted out then. Since
we don't use the V drive anymore Alex is trying to
find a solution for this, so he needs to know th
licensing limitations for the software. The task
for this is 23898.

Thank you, let me know if you have any questions.
I am here today until 3:30 and Fridat 8-3:30.

Audrey Sundkvist 
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Christian Mendez Jan 09, 2008 10:31 AM
He says that he had this software available to 
students in 2005 in the V: Drive -
programs/labs/courses/sociology/328

He needs his students available to access it on 
the network. He had the license for it in 2005 
when it was available on the V drive he says.

He is available today: between 1pm 2pm
Tomorrow: He can be reached at home: 503.364.6054
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