Service Request Ticket - # 23943

Service Request Information

CONTACT Name Seabright, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2008 08:42 AM
Department Business/Economics Division Phone 88359
Location Email seabrim@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040547[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5 20in 1.8GHz Superdrive #Z095
Serial No. W8502222PNZ Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office 2004 Pro from P0050866

Wired NIC 00:11:24:6F:7A:A4

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Jan 10, 2008 09:47 AM 
It didn't want to boot up at first but after a few
tries, the mac finally booted into the OS. To make
sure it wouldn't happen again, I restarted it and
it booted right up. He said he would run 'Repair
Permissions' which could help too... I guess.
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Skyler Gregory Jan 10, 2008 08:51 AM 
Task reassigned to Skyler Gregory.
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Jonathan Guillen Jan 10, 2008 08:44 AM 
User's mac will not start up today. Nothing 
happens when he pushes the power button. He will 
be teaching classes most of the day but the 
secretary can let techs into his office.
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