Service Request Ticket - # 23944

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2008 08:47 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051131[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB010E Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:8C:93

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Jan 10, 2008 01:15 PM 
Task reassigned to Adam Shinn.
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Adam Shinn Jan 10, 2008 01:15 PM 
Went to WUC with a new thin client seeing as the 
tasks said all connections were checked. Got 
there to find out the power was not plugged in..
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Cinthya Mendez-Garcia Jan 10, 2008 08:57 AM 
I recieved a call from Johnathan in the SRD 
regarding someone calling about a WUC LAB 
computer not working. 

I came to have a look at it, the thin client box 
itself is not on. I checked to see if all the 
cords are connected and they are. 

The keyboard, mouse, and thin client box does 
not.
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