Service Request Ticket - # 23946

Service Request Information

CONTACT Name Walters, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2008 09:05 AM
Department Phone 88415
Location Email waltersn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050772[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. BPW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:E7


TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public

Entered by Date Memo
Adam Shinn Jan 10, 2008 03:24 PM
Task reassigned to Adam Shinn.
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Adam Shinn Jan 10, 2008 03:24 PM
Alex rebooted Terminal Server 4. Problem solved.
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Jonathan Guillen Jan 10, 2008 09:06 AM
Blank blue screen after logging in. 
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