Service Request Ticket - # 23956

Service Request Information

CONTACT Name Rosenblad, BJ   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2008 12:19 PM
Department College of Education Phone 88758
Location Email rosenblb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060218[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 64L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Dragon Nat Spking v9.4 from Poo64154

Wired NIC 00:13:72:A8:B4:96

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Jan 10, 2008 02:05 PM 
Task reassigned to Adam Shinn.
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Tricia Flaherty Jan 10, 2008 12:23 PM 
This is an HR accomadation request- BJ will need 
to get Dragon v9.5 Preferred installed as well as 
headset and manual delivered, I will have joanie 
send invoice copy to HR but please get invoice 
signed by BJ and give her copy as well.
This will be in tech inbox #5 
Install is at T:\Dragon Naturally Speaking\9.0-
9.5 Preferred Edition please use serial specified 
as hers in txt file
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