Service Request Ticket - # 23963

Service Request Information

CONTACT Name Newland, Sandy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2008 03:37 PM
Department Advancement & Foundation Phone 88147
Location Email newlands@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030626[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:4E:E6


TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public

Entered by Date Memo
Myron Hoeckle (Student) Jan 25, 2008 03:34 PM
Task reassigned to Brad Dougherty.
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Myron Hoeckle (Student) Jan 25, 2008 02:30 PM
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Jan 25, 2008 02:30 PM
called brad is suppose to go over and take a look
at this for them I will try to fix it if I cannot
get ahold of him.
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Cinthya Mendez-Garcia Jan 22, 2008 11:51 AM
Called back saying she is still having issues 
with the calendars. Started using sundown on 
friday but today it only allows ther to add 
events she can't add appointments. 

Call Cara Groshong 
extension #88148
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Courtney Wehner Jan 18, 2008 09:13 AM
She said she called this in a week ago and still 
has not heard back from anyone. 
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Courtney Wehner Jan 18, 2008 09:12 AM
She called back and said their vice president is 
really wanting this done. They need to get ready 
for the senator coming at 10a so she would like 
to have someone come over before that. 
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Della Kobbe Jan 14, 2008 03:44 PM
She needs this done ASAP
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Christian Mendez Jan 10, 2008 03:39 PM
She is trying to connect her outlook calendar 
with Cara Groshong's calendar but gets an error 
saying: Do not have rights to read calendar, but 
Cara has allowed for others to look at her 
calendar.

Sandy will be available tomorrow all day.
Cara Groshong called this in and said to go ahead 
and call Sandy and she will explain the problem 
further.
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