Service Request Ticket - # 23965

Service Request Information

CONTACT Name Stuart, Kathleen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2008 03:59 PM
Department ASWOU Phone 88557
Location Email assoc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010894[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. H51LK11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software Office XP PRO from P0037777

Wired NIC 00:02:B3:AA:EF:F0

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Jan 14, 2008 09:15 AM 
Task reassigned to Adam Shinn.
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Christian Mendez Jan 10, 2008 04:01 PM 
They can log into the machine, but when they try 
to access the internet, they dont get any 
internet pages. They are using FireFox.

Max Speech is the person that uses this machine.

Kathleeen will be the contact for this and she is 
available all day tomrrow at: 88557
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