Service Request Ticket - # 23970

Service Request Information

CONTACT Name Kerekes, Earlee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2008 08:02 AM
Department Disability Access Services Phone 88591
Location Email kerekese@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20030972[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. CN-02Y-315-71618-44AAFYY Location PDR

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public

Entered by Date Memo
Myron Hoeckle (Student) Jan 14, 2008 04:25 PM
she is all set.
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Myron Hoeckle (Student) Jan 14, 2008 03:37 PM
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Jan 14, 2008 03:37 PM
heading over.
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Myron Hoeckle (Student) Jan 14, 2008 03:36 PM
tryed calling that number and nothing responded...
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Della Kobbe Jan 14, 2008 03:34 PM
****This is an email****
Hello,
My name is Malissa Larson and I am the interim 
Director of Disability Services. Earlee Kerekes 
has contacted your department several times.  She 
was given the tracking number of #23970.  Since 
last Monday- her first day working for the 
university, she has been unable to receive emails 
or access her calendar.  A crucial part of her 
position is the ability to email professors and 
other staff members in order to provide services 
effectively.  
 
If we can do anything here in the office to 
expedite this request for repair please feel free 
to contact me directly.
Thank you for all of your efforts!
Malissa
 
 
Malissa B. Larson, MS

Interim Director, Disability Services

Western Oregon University

503-838-8250
larsonm@wou.edu

 
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Della Kobbe Jan 14, 2008 03:24 PM
She is still not able to recieve any mail at 
all.  She stated that this is very urgent
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Joan Guralnick Jan 14, 2008 12:27 PM
I just checked my phone messages.  Malissa 
Larson called me about this task on friday.  She 
said that it is urgent as responding to emails 
is a large part of this persons job.
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Christian Mendez Jan 14, 2008 10:33 AM
She called back with a status.

She will be available all day today.
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Courtney Wehner Jan 11, 2008 08:04 AM
She is new and had her email set up yesterday. 
She has not been able to recieve any mail at all. 
She has had people in her try to send her mail 
but nothing happens. She will be in her office 
for the most part of today. If she is not there, 
someone will be so you can go in she said.
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