Service Request Ticket - # 23981

Service Request Information

CONTACT Name Willis, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2008 02:42 PM
Department Creative Arts Phone 88461
Location Email willisk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060211[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. GP2CVB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Box Office Express Jr ticket software from P0057811

Wired NIC 00:13:72:A4:CA:78

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Jan 14, 2008 08:54 AM 
Task reassigned to Adam Shinn.
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Adam Shinn Jan 14, 2008 08:54 AM 
I called and informed her that we cannot remove 
the timed lock on any computer on campus.
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Christian Mendez Jan 11, 2008 02:43 PM 
Only student workers use it to run credit cards 
for the box office at Rice.

they want to dissable the feature that logs 
people off their machines.
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