Service Request Ticket - # 23985

Service Request Information

CONTACT Name Root, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2008 03:32 PM
Department Western Community Policing Institute Phone 14001
Location Email rootl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060473[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Business Inkjet 2800DTN printer # C8164A#A2L
Serial No. TH68N5Z016 Location PDR

Model 1PC8164A Hostname wcpc-color.wou.edu
Notes 2nd 250 sheet papery tray, duplexing Ink/Toner Refill

Wired NIC 00:11:0A:F3:81:4C

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jan 17, 2008 05:35 PM 
Took printer apart and fixed the problem with it
not seeing that all of the doors were closed. 
Printed a test page and the printer seems to be
printing straight images.
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Adam Wehner Jan 17, 2008 02:52 PM 
Task reassigned to Adam Wehner.
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Katie Jessel Jan 11, 2008 03:56 PM 
Available starting on Monday from 8-5
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Christian Mendez Jan 11, 2008 03:34 PM 
Printer is in IT 111. Its an HP color printer and 
everything at it prints is crooked.

There is someone available in the office til 5 
everyday.
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