Service Request Ticket - # 24000

Service Request Information

CONTACT Name DeNoyer, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 14, 2008 09:14 AM
Department College of Liberal Arts and Sciences Phone 88690
Location Email denoyes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030613[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. HL80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:F8:12

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jan 14, 2008 02:53 PM 
Task reassigned to Brian Witt.
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Brian Witt Jan 14, 2008 02:53 PM 
Got a hold of her. Set up the IMAP settings. She
is all set.
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Brian Witt Jan 14, 2008 02:39 PM 
Machine appears to be off. She didn't pick up her
phone. I left a VM
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Brian Witt Jan 14, 2008 02:34 PM 
I'll try and remote in
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Della Kobbe Jan 14, 2008 02:00 PM 
Sue called in at 1:58pm I am going to raise the 
priority because she is unable to do any work.
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Christian Mendez Jan 14, 2008 09:16 AM 
She puts in her username/pass then this pops up, 
she hits cancel but doesnt let her into mash.


She is using Kathy Hill's machine located in HSS 
234.

Call her at: 88226, she will be available all day 
at that number.
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